Privacy Policy
Last updated: December 4, 2025
Introduction
PhysiqueAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our body composition analysis service. Please read this policy carefully. By using PhysiqueAI, you consent to the data practices described in this policy.
Information We Collect
Personal Information You Provide
- Account Information: Name, email address, and profile picture when you create an account
- Physical Measurements: Height, weight, age, and gender to provide accurate body composition analysis
- Goals: Your fitness goals, target body fat percentage, and target weight
- Body Images: Photos you upload for body composition analysis
Automatically Collected Information
- Device Information: IP address, user agent, browser type, and device identifiers
- Usage Data: Feature usage patterns, scan frequency, and interaction data
- Session Information: Login times and session duration
Analysis Results
When you submit a body image for analysis, we store the resulting body composition data including estimated body fat percentage, muscle mass, lean mass, fat mass, and confidence scores.
How We Use Your Information
- Provide Our Service: Process your body images to generate body composition analysis and track your progress over time
- Personalize Your Experience: Tailor insights and recommendations based on your goals and measurements
- Improve Our Service: Analyze usage patterns to enhance features and accuracy
- Communication: Send scan reminders, streak alerts, achievement notifications, and weekly reports (based on your preferences)
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal Compliance: Comply with applicable laws and respond to legal requests
Photo Storage and Processing
This section is important. We want to be completely transparent about how your body images are handled:
- Storage: Your photos are stored in secure cloud storage with encryption.
- AI Analysis: To analyze your body composition, your photos are processed by a vision AI model. This means your images are transmitted to our AI provider's servers for analysis. Our AI provider's use of your data is governed by their privacy policy and data processing agreements with us.
- Access Controls: Your photos are never publicly accessible. Access is restricted to authenticated requests from your account, and URLs to access photos expire within minutes.
- Retention: Photos are retained as long as your account is active or as needed to provide services. When you delete your account, photos are deleted within 30 days (see Data Deletion section).
- No Human Review: PhysiqueAI staff do not routinely review your body images. Images may only be accessed for technical support (with your explicit consent) or to comply with legal obligations.
Third-Party Services
We use trusted third-party services to operate PhysiqueAI:
- AI Provider: For AI-powered body composition analysis (processes images)
- Cloud Infrastructure: Enterprise-grade cloud hosting and secure photo storage
- Payment Processor: Secure payment processing (we do not store your payment card details)
- Analytics: Privacy-focused product analytics to improve our service (no personally identifiable information shared)
- Error Monitoring: Application monitoring to improve reliability
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS/HTTPS) and at rest
- Access Controls: Strict authentication and authorization to ensure only you can access your data
- Secure Infrastructure: Hosted on enterprise-grade cloud infrastructure with regular security audits
- Rate Limiting: Protection against automated attacks and abuse
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data at any time through the Settings page
- Export: Download all your data in machine-readable format (JSON) from Settings
- Correction: Update or correct your personal information through your profile settings
- Deletion: Request deletion of your account and associated data from Settings
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw consent for optional data processing at any time
Data Deletion
When you request account deletion from the Settings page:
- 30-Day Grace Period: Your account enters a soft-delete state for 30 days. During this time, you can cancel the deletion and restore your account.
- Permanent Deletion: After 30 days, all your data is permanently deleted, including profile information, scan history, analysis results, and stored photos.
- Immediate Deletion: You may request immediate deletion by contacting us at privacy@physiqueai.com
Some anonymized, aggregated data that cannot be used to identify you may be retained for analytics and service improvement purposes.
Children's Privacy
PhysiqueAI is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe we might have information from a child under 18, please contact us at privacy@physiqueai.com.
International Users & GDPR
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland:
- We process your data based on your consent and our legitimate business interests
- Your data may be transferred to and processed in the United States
- You have rights under GDPR including access, rectification, erasure, restriction, data portability, and objection
- You have the right to lodge a complaint with your local data protection authority
For California residents: You have rights under the CCPA including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
Cookies
We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how you use our service. You can control cookie preferences through your browser settings, though disabling essential cookies may affect functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will notify you via email or through an in-app notification. Your continued use of PhysiqueAI after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@physiqueai.com
We aim to respond to all privacy-related inquiries within 30 days.