PhysiqueAI Privacy Policy

Introduction

PhysiqueAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our body composition analysis service. Please read this policy carefully. By using PhysiqueAI, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

• Account Information: Name, email address, and profile picture when you create an account
• Physical Measurements: Height, weight, age, and gender to provide accurate body composition analysis
• Body Metrics: Estimated body fat percentage, muscle mass, lean mass, fat mass, and other body composition measurements derived from your photos
• Goals: Your fitness goals, target body fat percentage, and target weight
• Body Images: Front, side, and back photos you upload for body composition analysis

Automatically Collected Information

• Device Information: IP address, user agent, browser type, and device identifiers
• Usage Data: Feature usage patterns, scan frequency, and interaction data
• Session Information: Login times and session duration

Analysis Results

When you submit a body image for analysis, we store the resulting body composition data including estimated body fat percentage, muscle mass, lean mass, fat mass, and confidence scores.

How We Use Your Information

• Provide Our Service: Process your body images using AI to generate body composition analysis (body fat percentage, muscle mass, lean mass, fat mass) and track your fitness progress over time
• Progress Tracking: Create visual timelines, charts, and comparisons to help you monitor changes in your body composition
• Personalize Your Experience: Tailor insights and recommendations based on your goals and measurements
• Improve Our Service: Analyze usage patterns to enhance features and improve AI accuracy
• Communication: Send scan reminders, streak alerts, achievement notifications, and weekly reports (based on your preferences)
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with applicable laws and respond to legal requests

Service Providers

We work with trusted service providers to deliver our service. All providers are bound by data processing agreements to protect your information:

• Cloud Infrastructure: Enterprise-grade servers for secure data storage and processing with encryption at rest and in transit
• Analytics: Privacy-focused product analytics to understand feature usage and improve our service (no personally identifiable information shared without consent)
• Error Monitoring: Application reliability and performance monitoring to quickly identify and resolve technical issues
• Apple App Store / Google Play Store: Subscription management and payment processing (we do not store your payment card details)

Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS/HTTPS) and at rest
• Access Controls: Strict authentication and authorization to ensure only you can access your data
• Secure Infrastructure: Hosted on enterprise-grade cloud infrastructure with regular security audits
• Rate Limiting: Protection against automated attacks and abuse

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data at any time through the Settings page at /settings
• Export: Download all your data including profile information, scan history, body metrics, and goals in machine-readable format (JSON) from Settings
• Correction: Update or correct your personal information through your profile settings
• Deletion: Request deletion of your account and all associated data (photos, scans, profile information) from Settings or by contacting us at support@usephysiqueai.com
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent for optional data processing at any time

Data Deletion

When you request account deletion from the Settings page:

• 30-Day Grace Period: Your account enters a soft-delete state for 30 days. During this time, you can cancel the deletion and restore your account.
• Permanent Deletion: After 30 days, all your data is permanently deleted, including profile information, scan history, analysis results, and stored photos.
• Immediate Deletion: You may request immediate deletion by contacting us at support@usephysiqueai.com

Some anonymized, aggregated data that cannot be used to identify you may be retained for analytics and service improvement purposes.

International Users & GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland:

• We process your data based on your consent and our legitimate business interests
• Your data may be transferred to and processed in the United States
• You have rights under GDPR including access, rectification, erasure, restriction, data portability, and objection
• You have the right to lodge a complaint with your local data protection authority

For California residents: You have rights under the CCPA including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.

Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how you use our service. You can control cookie preferences through your browser settings, though disabling essential cookies may affect functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will notify you via email or through an in-app notification. Your continued use of PhysiqueAI after changes constitutes acceptance of the updated policy.